# RapidDry Restoration > RapidDry Restoration provides 24/7 emergency water damage restoration across Toronto and the GTA. Leak detection, water extraction, tear-out, structural drying and mould prevention, with insurance billed directly. ## Key facts - Service: 24/7 emergency water damage restoration (residential and commercial). - Service area: Toronto, North York, Etobicoke, Scarborough, Vaughan, Thornhill, Richmond Hill, Markham and Mississauga. - Response: emergency line answered 24/7; target of being on site within 60 minutes across the GTA. - Billing: insurance billed directly via a Direction to Pay form; homeowner pays only the policy deductible on covered claims. - Drying method: follows the IICRC S500 standard with daily moisture readings; most residential losses dry in 3 to 5 days. - Phone: (647) 478-0804 - Website: https://www.rapiddryrestoration.ca ## Services - [Leak Detection](https://www.rapiddryrestoration.ca/services/leak-detection): RapidDry Restoration locates hidden water leaks in Toronto and GTA homes using thermal imaging, moisture meters and pressure testing, usually without opening walls. Once the source is confirmed, we document it for your insurer and start drying the same day. - [Emergency Water Extraction](https://www.rapiddryrestoration.ca/services/emergency-water-extraction): RapidDry Restoration removes standing water from Toronto and GTA homes 24 hours a day with truck-mounted and portable extractors, then sets up drying equipment the same visit. Our target is to be on site within 60 minutes, and we bill your insurer directly. - [Burst & Frozen Pipes](https://www.rapiddryrestoration.ca/services/burst-frozen-pipes): When a pipe bursts or freezes in a Toronto or GTA home, RapidDry Restoration responds 24/7 to stop the spread, extract the water, dry the structure and document the loss for your insurer. Burst-pipe claims are among the most commonly approved water claims in Ontario, provided the home was heated. - [Flooded Basement Cleanup](https://www.rapiddryrestoration.ca/services/flooded-basements): RapidDry Restoration cleans up flooded basements across Toronto and the GTA 24/7: pumping out water, removing ruined finishes, drying the structure and coordinating the rebuild. Whether it is a burst pipe, a sump failure or a storm, our target is to be on site within 60 minutes. - [Sewer Backup Cleanup](https://www.rapiddryrestoration.ca/services/sewer-backup): RapidDry Restoration removes sewage, contaminated materials and odour from Toronto and GTA basements after a sewer backup, following IICRC S500 Category 3 procedures. We respond 24/7 and bill your insurer directly under your sewer backup endorsement. - [Tear-Out & Demolition](https://www.rapiddryrestoration.ca/services/tear-out): RapidDry Restoration removes water-damaged drywall, insulation, flooring and cabinetry in Toronto and GTA homes so the structure can dry and be rebuilt safely. Every removal is based on moisture readings or contamination category and is photographed for your insurance claim. - [Structural Drying & Dehumidification](https://www.rapiddryrestoration.ca/services/structural-drying-dehumidification): RapidDry Restoration dries water-damaged homes across Toronto and the GTA with commercial air movers and dehumidifiers, daily moisture monitoring and documented dry standards, following the IICRC S500 standard. Most residential water losses dry in 3 to 5 days. - [Mould Prevention & Remediation](https://www.rapiddryrestoration.ca/services/mould-prevention): RapidDry Restoration prevents mould after water damage by drying structures fast, and remediates existing mould in Toronto and GTA homes with containment, HEPA filtration and removal of affected materials. The most reliable mould prevention is drying within 48 hours of the water event. ## Insurance claims - [How insurance claims work](https://www.rapiddryrestoration.ca/insurance-claims): step-by-step process, who pays, deductibles, adjusters and the Direction to Pay form. - [Our process](https://www.rapiddryrestoration.ca/our-process): call, inspect, remove, dry, rebuild. ## Areas served - [Toronto](https://www.rapiddryrestoration.ca/water-damage-restoration-toronto): RapidDry Restoration provides 24/7 emergency water damage restoration across the City of Toronto, from downtown condos to century homes in the old neighbourhoods. We bill your insurance company directly, so you pay nothing beyond your deductible. - [North York](https://www.rapiddryrestoration.ca/water-damage-restoration-north-york): RapidDry Restoration is a 24/7 water damage restoration company serving every part of North York, from Willowdale and Bayview Village to Downsview and Don Mills. We bill your insurance directly and work under a Direction to Pay, so your only cost is the deductible. - [Etobicoke](https://www.rapiddryrestoration.ca/water-damage-restoration-etobicoke): When water gets into an Etobicoke home, RapidDry Restoration sends a crew any hour of the day and bills your insurance company directly. We cover the whole district, from the Kingsway and Islington to Long Branch, Humber Bay Shores and Rexdale. - [Scarborough](https://www.rapiddryrestoration.ca/water-damage-restoration-scarborough): RapidDry Restoration provides emergency water damage restoration throughout Scarborough, 24 hours a day, and bills your home insurance directly through a Direction to Pay. From Agincourt and Malvern to the Bluffs and Port Union, our target is to be on site within 60 minutes. - [Vaughan](https://www.rapiddryrestoration.ca/water-damage-restoration-vaughan): RapidDry Restoration responds to water damage emergencies across Vaughan around the clock and bills your insurer directly. Whether it is a finished basement in Maple, a sump failure in Woodbridge or a tower leak at Vaughan Metropolitan Centre, our target is a crew on site within 60 minutes. - [Thornhill](https://www.rapiddryrestoration.ca/water-damage-restoration-thornhill): RapidDry Restoration provides 24/7 water damage restoration for Thornhill homes and condos on both sides of Yonge Street, in Vaughan and in Markham. We bill your insurance company directly, so the only money you put out is your deductible. - [Richmond Hill](https://www.rapiddryrestoration.ca/water-damage-restoration-richmond-hill): RapidDry Restoration is on call 24 hours a day for water damage emergencies in Richmond Hill, from Oak Ridges and Jefferson down to Bayview Hill and Langstaff. We bill your insurance directly, and our target is a crew at your door within 60 minutes. - [Markham](https://www.rapiddryrestoration.ca/water-damage-restoration-markham): RapidDry Restoration provides round-the-clock water damage restoration across Markham and bills your home insurance directly under a Direction to Pay. From Milliken and Unionville to Cornell and Cathedraltown, our target is to be on site within 60 minutes of your call. - [Mississauga](https://www.rapiddryrestoration.ca/water-damage-restoration-mississauga): RapidDry Restoration provides emergency water damage restoration throughout Mississauga 24 hours a day, from Port Credit and Lakeview to Malton and Meadowvale, and bills your insurance company directly. Our target is to have a crew on site within 60 minutes. ## Guides - [What to Do in the First Hour After a Basement Flood](https://www.rapiddryrestoration.ca/resources/first-hour-after-basement-flood): In the first hour after a basement flood, keep everyone out of standing water, cut power to the basement if you can do it safely, stop the water source, photograph everything, and call a restoration company and your insurer. Mould can begin growing within 24 to 48 hours, so speed matters. - [Does Home Insurance Cover Water Damage in Ontario?](https://www.rapiddryrestoration.ca/resources/does-home-insurance-cover-water-damage-ontario): Most Ontario home insurance policies cover sudden and accidental water damage, such as a burst pipe or a failed appliance hose. Sewer backup and overland flooding are optional add-ons, and gradual leaks, groundwater seepage and poor maintenance are usually excluded. - [How Long Does It Take to Dry Out a Flooded Basement?](https://www.rapiddryrestoration.ca/resources/how-long-to-dry-flooded-basement): A flooded basement typically takes 3 to 5 days to dry once standing water is extracted and drying equipment is running. Hardwood, concrete slabs, layered assemblies and Class 4 losses can take a week or more, and a basement is only dry when moisture readings match an unaffected reference area. - [Burst Pipe vs. Sewer Backup: What's Covered by Insurance?](https://www.rapiddryrestoration.ca/resources/burst-pipe-vs-sewer-backup-whats-covered): A burst pipe is covered by a standard Ontario home insurance policy as sudden and accidental escape of water. Sewer backup is only covered if you bought the optional sewer backup endorsement, which often has its own limit and deductible. ## Sister companies - [Rebuild Pro Contracting](https://www.rebuildprocontracting.ca): Our general contracting sister company. Framing, insulation, drywall, electrical, plumbing and finishing to restore your home to pre-loss condition after the dry-out. - [DryFort Waterproofing](https://www.dryfortwaterproofing.ca): Fixes the root cause when water came through the foundation: crack injection, weeping tile, sump pumps and exterior waterproofing. ## Contact - [Contact](https://www.rapiddryrestoration.ca/contact) - [About and certifications](https://www.rapiddryrestoration.ca/about) - [Reviews](https://www.rapiddryrestoration.ca/reviews)